Inspire Early Learning Journey is committed to protecting the privacy of all individuals whose personal information we collect and hold.

This Privacy Policy outlines how Inspire Early Learning Journey collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1998 (Cth), as amended, including the Australian Privacy Principles (Privacy Act). It also explains how individuals may access personal information held by us, request correction of that information, or lodge a complaint regarding the collection, use, or disclosure of personal information.

If you are a parent, guardian, or carer of a child enrolling or enrolled at an Inspire Early Learning Journey service, references in this Privacy Policy to “your” personal information or privacy include references to your child’s personal information and privacy, where applicable.

Inspire Early Learning Journey may update this Privacy Policy from time to time by publishing amendments on our website. We encourage you to review the Policy periodically to ensure you are aware of our current privacy practices.

Inspire Early Learning Journey collects and holds personal information about parents, guardians, carers, children, employees, and stakeholders for the primary purpose of providing high-quality, personalised early childhood education, care, and wellbeing services.

Our approach recognises the importance of a holistic model of care that supports not only learning, but also the health, safety, development, and wellbeing of every child. Our campuses are purpose-designed environments where children aged birth to six years are supported to learn, grow, and develop their individual identities.

The purpose for which personal information is collected will generally be clear at the time it is obtained. Personal information may be collected and used for purposes including, but not limited to:

• Providing early childhood education and care services;

• Supporting children’s learning, development, and wellbeing;

• Documenting children’s experiences, learning, and development;

• Managing current and prospective enrolments;

• Administrative, operational, and billing purposes;

• Employment and workforce management purposes; and

• Providing information about Inspire Early Learning Journey, its services, and activities.

Inspire Early Learning Journey will only use personal information:

• For the purpose for which it was collected;

• For a related purpose that would reasonably be expected;

• With your consent; or

• Where required or authorised by law, including for child protection, public health, safety, or law enforcement purposes.

Personal And Sensitive Information We May Collect

Parents, Guardians And Carers

If you are a parent, guardian, or carer of a child enrolling, waitlisted, or enrolled at Inspire Early Learning Journey, we may collect personal information including:

• Name, gender, and date of birth;

• Residential and postal address;

• Phone numbers and email address;

• Bank account and credit card details via Xplor Debit Success;

• Centrelink Customer Reference Number;

• Government-issued photographic identification; and

• Any other information relevant to the provision of education and care services.

If you are listed as an additional or emergency contact, we may collect your name, phone number, and email address. Photographic identification may be requested if required to verify your identity; however, identification documents are not retained.

Inspire Early Learning Journey collects personal information about children enrolling or enrolled at our services, including:

• Full name, gender, address, and date/place of birth;

• Birth certificate and Medicare details;

• Centrelink Customer Reference Number;

• Care arrangements, including custody or parenting orders;

• Dietary requirements and allergies;

• Languages spoken;

• Developmental, educational, and social information;

• Additional or special needs;

• Photographs and video recordings; and

• Information about the child and family relevant to providing quality education and care.

This information is collected during enrolment and on an ongoing basis throughout the child’s attendance.

We may collect sensitive information about children, including:

• Immunisation status;

• Medical conditions and healthcare needs;

• Religious or cultural requirements.

Where allied health services are provided, we may also collect additional sensitive information such as developmental and medical history, clinically relevant family medical history, referral information, and professional reports.

Sensitive information is collected only where reasonably necessary and with consent, or where required or authorised by law.

If you apply for employment with Inspire Early Learning Journey, we may collect personal information relevant to your application, including contact details, employment history, qualifications, Working With Children Checks, police checks, and medical or immunisation information where relevant.

Personal information is generally collected directly from individuals through enrolment and employment forms, online platforms, mobile applications, email, telephone, and face-to-face interactions. Information may also be collected from third parties such as referees, guardians, or nominated representatives where appropriate.

Photographs and videos are collected only with consent and primarily within Inspire campuses.

If you visit our website, we may collect technical information such as IP address and browser details. Cookies and analytics tools may be used to enhance functionality and user experience. You may disable cookies via your browser settings, noting this may limit website functionality.

If certain personal information is not provided, Inspire Early Learning Journey may be unable to process enrolment or provide services effectively.

Inspire Early Learning Journey takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored in physical or electronic form at Inspire campuses, support offices, or secure facilities operated by Inspire or its service providers. Personal information may be stored or backed up on servers located within Australia or overseas.

Enhanced security measures apply to sensitive information, including health and child-related records, which are accessible only to authorised personnel.

In the event of unauthorised access, disclosure, or loss of personal information likely to result in serious harm, Inspire Early Learning Journey will investigate the incident and notify affected individuals and the Office of the Australian Information Commissioner, in accordance with the Notifiable Data Breaches Scheme.

Personal information may be disclosed for its primary purpose or a related purpose reasonably expected, or with consent. This may include disclosure to service providers assisting Inspire operations. Reasonable steps are taken to ensure these providers comply with privacy obligations.

Sensitive information is disclosed only for its primary purpose or where directly related, with consent or as required by law.

Requests to access or correct personal information must be made in writing to the Privacy Officer. Access may be refused in limited circumstances, including where disclosure would unreasonably affect the privacy of others or breach a duty of care.

Complaints regarding privacy practices will be investigated promptly. If unresolved, complaints may be made to the Office of the Australian Information Commissioner (OAIC).

Inspire Early Learning Journey respects the rights and responsibilities of parents and guardians. Consent provided by a parent, guardian, or authorised carer is treated as consent on behalf of the child. Notices provided to parents are taken to be notices provided to the child.